01
Server-side credentials
Private OneHub credentials remain on route handlers and Cloudflare secrets rather than in client bundles.
Trust and compliance
Messaging governance for OTP, notifications and customer consent.
Essia communicates security in buyer language: who can send, what purpose exists, how consent is recorded and where request evidence lives.
LGPD-awareConsent statesRequest IDsServer-side secrets
Last updated: September 2, 2026
Terms of Service
These terms describe how businesses may use Essia services provided by ELASTIC ESSENCE LLC for A2P SMS, verification and notification workflows.
02
Consent separation
Account verification, operational service messages and optional marketing consent are modeled as separate decisions.
03
Request traceability
OneHub request IDs are preserved through the site layer for support, audit and incident review.
04
Rate-limit handling
UI states identify throttling and avoid hiding operational failures behind generic success messages.
05
Data minimization
Forms ask only for the fields required by the contract or the sales workflow.
06
Acceptable use
Terms explain prohibited traffic, abuse patterns, opt-out expectations and suspension rights.
Acceptable Use
Acceptable UseHow does Essia approach LGPD?
The public site separates account, operational and optional marketing consent, and the security pages explain data purpose, retention and user-right handling.
Service use
You are responsible for using Essia only for lawful business communications, keeping credentials secure and ensuring message content matches the declared purpose.
Accounts and credentials
Account access, API keys and session tokens must be protected. You must notify Essia if you believe credentials were exposed or misused.
Delivery and availability
SMS delivery depends on carriers, routes, destination rules and recipient devices. Essia may provide reasonable status, request ID and support information, but cannot guarantee every carrier outcome.
Fees
Usage fees may depend on destination, channel, volume, route quality, support level and commercial agreement. Taxes or carrier charges may apply.
Terms of Service
These terms describe how businesses may use Essia services provided by ELASTIC ESSENCE LLC for A2P SMS, verification and notification workflows.